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Altaro Windows Endpoint Backup for MSPs
Offer comprehensive data protection services by backing up customer files on Windows-based endpoints, such as desktops and laptops.


Altaro Endpoint Backup for MSPs

Altaro Products
Altaro Windows Endpoint Backup for MSPs
Altaro EndPoint Backup for MSPs - Subscription, 10 to 500 Users
*Price per endpoint per month. Quantity must be 10 or greater.
#AENT-SUB-1-500
Our Price: $3.48
Altaro EndPoint Backup for MSPs - Subscription, 501 to 1000 Users
*Price per endpoint per month. Quantity must be 501 or greater.
#AENT-SUB-501-1000
Our Price: $3.31

Click here to jump to more pricing!

Overview:

Back up your customers' files on their Windows-based endpoints, such as desktops and laptops, and manage them through a multi-tenant console, via our monthly subscription program.

Endpoint backup is frequently overlooked and yet company PCs and laptops store valuable business data. Should they be lost, damaged or undergo a malware or ransomware attack, your customers will turn to you to recover that data.

Developed for Managed Service Providers (MSPs) and IT consultants, Altaro EndPoint Backup for MSPs enables you to do so with ease, through a multi-tenant management console where you can manage all your customers' backups centrally.

Built for MSPs, Altaro's monthly subscription programs give you a convenient single-pane-of-glass view. Avoid the hassle of dealing with multiple vendors and benefit from receiving one monthly bill across all customers.

You simply pay Altaro per usage per month, with the flexibility to set your own pricing model for your customers. Award-winning 24/7 support is part of the package.

Features:

For an all-inclusive fee per endpoint backed up per month, you receive 24/7 support as well as access to Altaro's multi-tenant, cloud-based console. Set your own pricing model with the flexibility of adding and removing endpoints each month and the ability to scale as customer requirements grow.


Multi-tenancy

Multi-tenancy

Manage and monitor all your customers' Windows endpoint backups and usage through Altaro's multi-tenant Cloud Management Console.

endpoint data backup

Robust endpoint data backup

Provide reliable backup and recovery as a service for Windows PCs and laptops, charging a monthly fee for managing their backups on your servers.

Pay per endpoint

Pay per endpoint

Simply pay per endpoint backed up per month; it's that easy.

No contracts

No binding contracts

Minimum monthly subscription of up to 10 endpoints across all your customers, with no contracts; scale up to 1,000s of machines.

Storage services from the cloud

Provide storage services from the cloud

Save endpoint backups to your own MS Azure account and scale without restrictions. You can also bill for storage used.

Recurring revenue

Recurring revenue

Charge your customers a recurring monthly fee for Windows workstation backup and backup storage services.

Access portal anywhere

Back up roaming endpoints

Back up thousands of on-premises and roaming endpoints without requiring any VPN or direct connection to the customers' premises.

Policy-driven backups

Policy-driven backups

Configure settings for large groups of Windows endpoints by setting up policies to define backup directories, storage, frequency and retention.

24/7 support

Outstanding 24/7 support

Enjoy premium 24/7 support with call pickup of less than 30 seconds. An industry best!

 

backups centrally

Manage all backups centrally

Using our other solutions for MSPs, you can back up all your customers' VMs, physical servers and Office 365 mailboxes and files from one central console.

 

Benefits:

Altaro EndPoint Backup for MSPs is a highly scalable endpoint backup solution through which you can back up thousands of on-premises and roaming endpoints, such as Windows desktops and laptops, across multiple customers.

It enables you to provide Windows workstation backup and recovery services. You can configure, manage and monitor the backups centrally through a multi-tenant online console, a true powerhouse for MSPs. This gives you added control and convenience. Simply pay per endpoint per month and scale up or down as needed.

  • Save your customers' skins with endpoint backup - Expand your services portfolio and earn another revenue stream while adding further value to your customers by saving their bacon should their files stored exclusively on a laptop or PC be lost or damaged.

  • Provide unlimited scalability - As your customers have more workstations and laptops that need backing up, you can scale as needed and provide seamless coverage via the same solution.

  • Provide storage services from your own Azure account - Leverage the power of the cloud to grow as your customers do. It's quick, easy and cost-effective for you to set up an MS Azure storage account to save customer backups to. You can bill each customer for storage used, adding another revenue stream over and above the backup service itself.

  • Multi-tenancy across customer backups - Manage and monitor all customer endpoint backups through a single pane of glass, through our multi-tenant, cloud-based console, making it super easy and convenient.

  • Fast and simple to use - Create multiple backup policies so that you can easily configure backup settings for large groups of desktops and laptops, making things quicker and easier. You can also use scripts or remote monitoring and management (RMM) tools to deploy the endpoint agent to multiple endpoints at once.

  • Pay as you go - Ask us about our advantageous pricing; you are then free to establish your own pricing model. Volume discounts apply, making it even more cost-effective for you as you scale to tens of thousands of users.

  • Free version for your own internal use - As you are an MSP, we automatically provide you with the ability to back up 10 of your own endpoints for free. A paid subscription is required for any additional endpoint backups for your own use over and above those 10; and for any other backups used for commercial purposes (backups for your customers).

  • 24/7 support you can count on - We help you help your customers. We're available on chat, email and phone – no gatekeepers, no waiting for ages, no limits on when you contact us. We pick up support calls in under 30 seconds, an industry best!

  • One monthly invoice - If you also back up your customers' virtual machines (VM), physical Windows servers and/or Microsoft/Office 365 mails and files, you can use our other Altaro solutions to do so. This way, you can manage those backups through the same console too – all from one central location – while receiving one monthly invoice for the backup services used.

Screenshots:


Endpoint Screen


Endpoint Screen

EndPoint backup location

EndPoint backup location

Backup Policy


Backup Policy


Endpoint Manager

Endpoint Manager


Frequently Asked Questions:

Introductory Questions

What are endpoints?

Endpoints are the machines used by end users on a network, such as workstations, PCs, desktops and laptops.


What is endpoint backup?

As much of the work within a business or organization is conducted on network PCs and laptops, it is important to back these up.

Very often, businesses tend to overlook this area while backing up other parts of their network such as their virtual machines and servers.

Failing to back up endpoints results in a gap when it comes to restoring data after this has been lost or damaged. Causes of data loss and damage include deletion; malware and ransomware; device theft; power outages; flooding; or other disasters.

An endpoint backup solution allows you to back up on-premises and roaming endpoints, and to benefit from increased data protection across the entire network.


Why do I need endpoint backup?

Despite companies' and organizations' best efforts to ensure information is only stored on their network servers or in the cloud, end users often only save files on their desktop PCs and laptops.

Should any of these be lost, stolen or damaged, or should their user delete data, businesses need a way to access and restore that data.

As an MSP, you need to be able to pre-empt this situation by backing up your customers' endpoints. That's where a robust endpoint backup solution like Altaro EndPoint Backup for MSPs come in. If data on customers' Windows desktops and laptop is lost or damaged, no matter whether these are located on the customer premises or whether they are off-site, you can restore that data from their backups. Problem solved!


Sales Questions

How does subscription billing work?

Billing is per endpoint backed up per month.


What does pricing include?

The monthly subscription fee is paid per endpoint backed up per month. It includes:

  • backup and recovery functionality
  • access to the multi-tenant cloud management console across all your customers
  • unlimited use of the Altaro EndPoint Manager and the Altaro EndPoint Agent
  • outstanding 24/7 support.

Over and above that, you receive 10 free endpoint backups per month for your own internal use - not for resale; not for use on customer networks.


Are there no storage costs?

Backups are stored to your own MS Azure, meaning you can charge your customers for backup storage. We do not store the backups you take and therefore we do not include storage in the monthly subscription fee.


Does Altaro charge extra when I perform a restore for a customer?

No. We charge one fixed all-inclusive price per user per month. Charges from your cloud provider may apply when restoring.


Technical Questions

Do I need to download or install anything to trial Altaro EndPoint Backup for MSPs?

Your first step is to sign up to the Altaro EndPoint Backup application in our multi-tenant online management console.

You also need to download the Altaro EndPoint Manager and the Altaro EndPoint Agent, available as part of your subscription.

  • The Altaro EndPoint Manager is server software that you must install on your premises or on a cloud VM; use it to manage operations and configure endpoints.
  • The Altaro EndPoint Agent is the software deployed to an endpoint (such as a Windows laptop or desktop PC) to perform backup or restore operations. Using scripts, you can deploy several agents at once rather than needing to install each agent manually.

How many endpoints can be backed up?

Any number of endpoints can be backed up. There's a minimum starter pack covering up to 10 endpoints per month across all your customers, but you can scale up – to thousands of endpoints – or down per month. There is no limit during the 30-day trial either.


Can we use another form of storage for the backups instead of our MS Azure infrastructure?

It is currently not possible to store the data elsewhere. You must store the backups to your MS Azure account, and can bill customers for storage.


How long is backup data retained?

Backup data is stored in your own Azure accounts, and you can keep this data as long as you require. Retention settings can be configured in your customer backup policies to automatically delete old backup versions after a certain period.

Documentation:

Altaro EndPoint Backup for MSPs Datasheet is coming soon.

Pricing Notes:

Altaro Products
Altaro Windows Endpoint Backup for MSPs
Altaro EndPoint Backup for MSPs - Subscription, 10 to 500 Users
*Price per endpoint per month. Quantity must be 10 or greater.
#AENT-SUB-1-500
Our Price: $3.48
Altaro EndPoint Backup for MSPs - Subscription, 501 to 1000 Users
*Price per endpoint per month. Quantity must be 501 or greater.
#AENT-SUB-501-1000
Our Price: $3.31
Altaro EndPoint Backup for MSPs - Subscription, 1001 to 2500 Users
*Price per endpoint per month. Quantity must be 1001 or greater.
#AENT-SUB-1001-2500
Our Price: $3.14
Altaro EndPoint Backup for MSPs - Subscription, 2501 to 5000 Users
*Price per endpoint per month. Quantity must be 2501 or greater.
#AENT-SUB-2501-5000
Our Price: $2.98
Altaro EndPoint Backup for MSPs - Subscription, 5001 to 10000 Users
*Price per endpoint per month. Quantity must be 5001 or greater.
#AENT-SUB-5001-10000
Our Price: $2.83
Altaro EndPoint Backup for MSPs - Subscription, 10001+ Users
*Price per endpoint per month. Quantity must be 10001 or greater.
#AENT-SUB-10001+
Our Price: $2.83